Recently my wife, Paula spent about 20 hours on the phone with Origin Energy, attempting to sort out our electricity bills.  After building a house, we received a number of bills that appeared to be in conflict with each other e.g. we were charged at one point for electricity usage when there was no electrical …

There is always a lot of discussion about the green credentials of companies; the motives, the reality, the actual outcomes etc!  Often companies promote eco-labels or standards and third party endorsements.   Although this certainly is a step in the right direction, they are often too confusing. Some are better than others, but what do they …